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  • Support Working time: 10:00 - 20:00 GMT+2 Working days only (Mon - Fri)
  • Estimated ticket and answers review time: 1-2 business days.
  • Please make sure to read the theme's DOCUMENTATION, which came bundled with your download. It is often very likely that you will find an answer to your question there.
  • Please open a PUBLIC TICKET, instead of a private one, if your ticket doesn't contain any sensitive information. Doing so will enable others to help you out with your issue, and find the solution to their own issue, in case they are experiencing the same, or a similar problem.
  • Before asking questions, please make sure you SEARCH THROUGH THE OPEN TICKETS to see if your question has already been answered, which means that you might not need to wait at all to get an answer.
  • Support DOES NOT include theme customisation, installation or administration of WordPress itself, requests that require custom coding, or support for any third party software and plugins.
  • Support deals with installation of the theme, issues that arise from the usage of any features available by default, bug fixes, and small modifications within one or two lines of code. We do not offer support for installation or administration of WordPress itself, nor do we provide support for any third party plugins, or problems associated with using them in a combination with one of our themes. Please be aware that if you need help with customisations of your theme beyond one or two lines of code, your best bet is to check Codeable.com
  • You have to understand that you buy the item AS IT IS. If you want it to look or function different than what you see in the online demo you need to understand that this is not covered by basic support. We are always here to give small tips and advice, i even write full blocks of css codes sometimes, because we like to help. But if your requests are coming one after the other and you don't have the slightest clue of what CSS or HTML is, your best bet is to contact the Codeable.com Team.
  • Post as much information as you can on your requests: LINKS AND SCREENSHOTS are always welcome! Provide us with all the information you can give us!
  • Please read Definition of Item Support article to understand what included to item support.

  Featured Articles

My site is running slowly / taking time to load

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Change Get Direction Map ML to KM

Please go to your Includes/map.js file and change the 32 - 36 lines with the code below getSelectedUnitSystem:function () { return ...

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  Public Ticket Activity

Alain Update broke config   Updated 24 minutes ago   1   HUGE - Ultimate Builder Wordpress Theme Most recent comment from Alain: Hi guys, nice theme but... I updated my theme as following the manual update on your instruction, I did first a backup that is now restored...  I had many issue during the update, I had the ... Chumie Remove Comma in Testimonials   Updated 1 hour ago   3   Medicom - Medical & Health Wordpress Theme Most recent comment from Chumie: Thanks so much!! Yukon Slider on Mobile   Updated 2 hours ago   1   Landmark - Construction WordPress Theme Most recent comment from Yukon: I created website "http://www.sairungdevelopers.com/" using Landmark Theme. As default theme slider on moblie take 450px width in which the image cut from both side. Now, to resolve it i set ... Ana Belén accordion menu on mobile   Updated 6 hours ago   3   Pronto - Restaurant & Food Wordpress Theme Most recent comment from Ana Belén: Hello! I updated the theme because plugins "visual composer" and "revolution slider" were giving me problems asking me for updates and then stopped working properly: I have solved by adding ... John header bar text replacement   Updated 10 hours ago   1   Medicom - Medical & Health Wordpress Theme Most recent comment from John: I can't seem to find where to replace the stock text on my header bar...attaching image for clarification Passainte Need to change some colors but no idea how!   Updated 1 day ago   1   Wild - Personal / Travel Blog Wordpress Theme Most recent comment from Passainte : Need your help regarding the attached, and will truly appreciate your quick response. Thanks  Passainte What's wrong with installing widgets? and editing sidebars!   Updated 1 day ago   7   Wild - Personal / Travel Blog Wordpress Theme Most recent comment from Passainte : Can you further explain option 1? Thanks! Julien blog image on pages   Updated 3 days ago   3   HUGE - Ultimate Builder Wordpress Theme Most recent comment from Julien: Perfect !  Thank you ;-) Julien blog pages display   Updated 3 days ago   3   HUGE - Ultimate Builder Wordpress Theme Most recent comment from Julien: It works perfectly thanks to your fix ;-) Thanks for your support. Irene responsive logo   Updated 4 days ago   2   Medicom - Medical & Health Wordpress Theme Most recent comment from Blicca Support: Hello, Please add the codes below in your Appearance > Theme Options > Custom CSS section. @media (max-width: 480px) {.header-2 .logo{width:200px;}} Kind regards, Blicca Themes Support ... Andrew TopBar Contact/Text Widget   Updated 4 days ago   2   Landmark - Construction WordPress Theme Most recent comment from Blicca Support: Hi Andrew, Top section left sider is created with a text widget and you can easily do it by yoursel by adding a text widget to header widget section in widgets. The code is like below. 28 Park ... Ana Belén Revolution Slider Loop And Progress settings   Updated 4 days ago   2   Pronto - Restaurant & Food Wordpress Theme Most recent comment from Blicca Support: Hello Ana, You can add progess bar for sliders from the setting of your slider. Please check the image below. Kind regards, Blicca Themes Support Team hugo Direction input   Updated 4 days ago   2   Pronto - Restaurant & Food Wordpress Theme Most recent comment from Blicca Support: Hello Hugo, Can you please try to make your zoom level to 14 Kind regards, Blicca Themes Support Team rafasyah7 Problem with product   Updated 4 days ago   3   Pronto - Restaurant & Food Wordpress Theme Most recent comment from Blicca Support: Hi there, We are glad that you figured it out. Kind regards, Blicca Themes Support Team Jason Blog Page Slider   Updated 4 days ago   6   Wild - Personal / Travel Blog Wordpress Theme Most recent comment from Blicca Support: Hi Jason, Our developers are working for the new update and you will get notified by email message when it's ready to download :) Kind regards, Blicca Themes Support Team
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