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  • Support Working time: 10:00 - 20:00 GMT+2 Working days only (Mon - Fri)
  • Estimated ticket and answers review time: 1-2 business days.
  • Please make sure to read the theme's DOCUMENTATION, which came bundled with your download. It is often very likely that you will find an answer to your question there.
  • Please open a PUBLIC TICKET, instead of a private one, if your ticket doesn't contain any sensitive information. Doing so will enable others to help you out with your issue, and find the solution to their own issue, in case they are experiencing the same, or a similar problem.
  • Before asking questions, please make sure you SEARCH THROUGH THE OPEN TICKETS to see if your question has already been answered, which means that you might not need to wait at all to get an answer.
  • Support DOES NOT include theme customization, installation or administration of WordPress itself, requests that require custom coding, or support for any third party software and plugins.
  • Support deals with installation of the theme, issues that arise from the usage of any features available by default, bug fixes, and small modifications within one or two lines of code. We do not offer support for installation or administration of WordPress itself, nor do we provide support for any third party plugins, or problems associated with using them in a combination with one of our themes. Please be aware that if you need help with customizations of your theme beyond one or two lines of code, your best bet is to check Codeable.com
  • You have to understand that you buy the item AS IT IS. If you want it to look or function different than what you see in the online demo you need to understand that this is not covered by basic support. We are always here to give small tips and advice, i even write full blocks of css codes sometimes, because we like to help. But if your requests are coming one after the other and you don't have the slightest clue of what CSS or HTML is, your best bet is to contact the Codeable.com Team.
  • Post as much information as you can on your requests: LINKS AND SCREENSHOTS are always welcome! Provide us with all the information you can give us!
  • Please read Definition of Item Support article to understand what included to item support.

  Featured Articles

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Change Get Direction Map ML to KM

Please go to your Includes/map.js file and change the 32 - 36 lines with the code below getSelectedUnitSystem:function () { return ...

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  Public Ticket Activity

AFIF vc_accordion_tab sliding   Updated 2 hours ago   3   Medicom - Medical & Health Wordpress Theme Most recent comment from AFIF:i just reupload the same theme on another directory and the same issue http://www.afifjabado.com/afifosh/about-us/#ui-id-1 Adel Boxed Layout is not responsive   Updated 4 hours ago   2   Medicom - Medical & Health Wordpress Theme Most recent comment from Ste:Hello!i got the same issues with boxed layout. can you fix it? Robert Jakovleski ‘Enter your address’ - Translation   Updated 5 hours ago   1   Pronto - Restaurant & Food Wordpress Theme Most recent comment from Robert Jakovleski:How can I change the language of the ‘Enter your address’ beneath the map on contact page? Benni Events in random order?!   Updated 7 hours ago   1   Pronto - Restaurant & Food Wordpress Theme Most recent comment from Benni:Hi there,http://www.ess-kapa.de/events-winzerabende/Click through the slider. All is messed up and in the wrong order. 215 days278 days110 days119 days125 days166 days6 days327 days68 daysI even ... Farouk Soulé Beug   Updated 2 days ago   1   Medicom - Medical & Health Wordpress Theme Most recent comment from Farouk Soulé:Bonjour!Je viens d'achter votre theme wordpress "Medicom"Je l'ai installé et parametré en local sur wampserver, toute fois j'ai rencontré le beug suivant pour le slidershow:LayerSlider encountered ... JP Change color on main nav buttons   Updated 3 days ago   1   Medicom - Medical & Health Wordpress Theme Most recent comment from JP:Can I get the CSS code to change the color on the main nav buttons?Thanks for all your help.J.P. Ernesto header logo   Updated 3 days ago   5   Medicom - Medical & Health Wordpress Theme Most recent comment from Blicca Support:Hello,We have checked your website and it seems you have fixed it. In our side the white is gone in your website.Kind regards,Blicca Themes Support Team JP Remove top padding header image   Updated 3 days ago   2   Medicom - Medical & Health Wordpress Theme Most recent comment from Blicca Support:Hello,To remove the white line add the code below in your Appearance > Theme Options > Custom CSS section..medicom-header.header-1:after{display:none;}To remove the white space you need to edit the ... Lukasz Accordion Menu   Updated 3 days ago   2   Pronto - Restaurant & Food Wordpress Theme Most recent comment from Blicca Support:Hello,We have fixed your issue by removing the padding from your columns settings.Kind regards,Blicca Themes Support Team Jose Facebook sharing title and author   Updated 4 days ago   1   Pronto - Restaurant & Food Wordpress Theme Most recent comment from Jose:Hi,When I finished my website and shared it on Facebook, I cannot change the "BY BLICCA THEMES", I would like it to show the name of my company. Also I can only show 3 images from my home, and I ... JP Medicon Header   Updated 4 days ago   1   Medicom - Medical & Health Wordpress Theme Most recent comment from JP:Is it possible to change the Medicon header to a different color? Christina Slider in Mobile   Updated 4 days ago   1   Medicom - Medical & Health Wordpress Theme Most recent comment from Christina:Hello, on mobile, the carousel is too high up and is clashing with the logo. See here: http://www.sustainbiotech.com/wp-content/uploads/2015/10/Screen-Shot-2016-02-04-at-3.15.47-PM.png is there a css ... Steven Timetable Plugin   Updated 4 days ago   2   Medicom - Medical & Health Wordpress Theme Most recent comment from Blicca Support:Hi Steven,Go to wordpress dashboard > appearence > install pluginsInstall plugins one by one starting with visual composer.Kind Regards Samuel Error enable plugins   Updated 5 days ago   3   Pronto - Restaurant & Food Wordpress Theme Most recent comment from Samuel:Thank you!It's working. tin Social media sharing   Updated 5 days ago   3   Mukam - Limitless Multipurpose Wordpress Theme Most recent comment from tin:Do you have any plugins to recommend? I tried two already and still it didn't work. Are you sure its a plugin issue?Regards,Tin
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